Refund Policy

At Just My Shades, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund under the following conditions:

1. Eligibility for Refunds

• Refund requests must be made within [Insert Number] days of receiving your order.
• The product must be unused, undamaged, and in its original packaging.
• Customized or personalized items are not eligible for refunds unless they are defective.

2. Process for Refunds

To request a refund, please contact our customer service team at [Insert Contact Email] with your order details. Once your request is approved, we will issue a refund to the original payment method.

3. Shipping Costs

Shipping fees are non-refundable unless the return is due to an error on our part (e.g., damaged or incorrect items).

4. Exchanges

If you would like to exchange an item, please follow the same process as a return. We will assist you in arranging the exchange.

5. Defective or Damaged Items

If your product arrives damaged or defective, please contact us immediately. We will provide a full refund or replacement.